Maintenance refers to the process of preserving or keeping something in good condition through routine checks, repairs, and adjustments. This term is commonly used in various contexts, including mechanical systems, buildings, software, and infrastructure. Maintenance can involve regular activities such as cleaning, servicing, and replacing worn-out parts to ensure that equipment or systems function effectively and efficiently. It aims to prevent breakdowns, extend the lifespan of assets, and ensure safety and reliability. Maintenance can be categorized into several types, including preventive maintenance (scheduled activities to prevent failures), corrective maintenance (repairs after a failure has occurred), and predictive maintenance (using data and analytics to anticipate when maintenance should occur). Overall, maintenance is essential for the longevity, performance, and safety of physical assets and systems.
Bhubaneswar's digital service initiative has faced significant operational challenges, leading to abandoned kiosks. The Smart Digital Kiosk project, launched in 2019, aimed to enhance public service delivery but has fallen…